1. Information We Gather

We respect your privacy and collect only the information necessary to operate our services, including:

• Personal Information: Your full name, email address, and phone number collected during registration.
• KYC Information: Documents and details required to meet regulatory and compliance obligations and to prevent fraud.
• Usage Data: IP address, device details, browser type, and information about how you interact with our website.

2. How We Use Your Information

We use the information you provide to:

• Deliver and improve our services.
• Enhance customer support and communication.
• Ensure security and fraud prevention.
• Comply with legal, regulatory, and audit requirements.

3. Cookies and Tracking Technologies

We use cookies to analyze website performance, improve user experience, and personalize content. You may disable cookies through your browser settings if preferred.

4. Protecting Your Data

We implement technical and administrative safeguards to protect your personal information. However, no system is completely secure. We encourage you to keep your account password confidential and secure.

5. Prohibited Uses

We reserve the right to investigate and take appropriate action against any misuse or violation of this Privacy Policy.

6. Changes to This Policy

We may update this Privacy Policy from time to time without prior notice. We encourage you to review this page periodically to stay informed about updates.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services and support your account,
• Meet legal, regulatory, and compliance requirements,
• Prevent fraud, resolve disputes, and enforce our policies.

Account & Personal Information: Retained for the duration of your account and up to 5 years after account closure, unless a longer retention period is required by applicable law.

KYC-related Information: Retained for a minimum of 8 years or for the duration mandated by applicable laws, regulatory authorities, and anti-money laundering (AML) requirements.

Usage, Log & Technical Data: Retained for up to 12 months for security monitoring, analytics, and fraud prevention.

After the applicable retention period expires, your data will be securely deleted, anonymized, or irreversibly masked, unless retention is required to comply with legal obligations or to resolve disputes.

8. Managing Your Data

If you wish to withdraw consent, request access to your data, or have it deleted, please contact us at Deepaytech@gmail.com. We will process your request in accordance with applicable regulations.

9. Contact Information

• Phone: 9600506924
• Email: info@deepay.tech
  Deepaytech@gmail.com